Usj9 Privacy Policy — Our Commitment to Protecting Malaysian Users' Data

When you register and use the usj9 platform, we collect several categories of information to ensure a secure, seamless, and personalised experience for you.

Account information: Including full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and manage your account.

Device and browser information: We collect technical data such as IP address, device type, operating system, browser type, and app version. This data is used to optimise the platform for the device you are using.

Payment information: To process deposits and withdrawals in Malaysian Ringgit (RM), we collect transaction details such as payment method, bank account number (partially masked), and transaction history. We do not store full account or card numbers on our servers.

Usage data: Including pages visited, matches viewed, bets placed, session duration, and navigation patterns. This data helps us improve the platform and deliver more relevant recommendations.

Usj9 uses collected information solely for legitimate purposes related to platform operations. We do not use your data for third-party marketing without your consent.

• Account and identity verification — ensuring account security and meeting compliance requirements.
• Transaction processing — handles deposits, withdrawals, and betting history in MYR.
• Service improvement — analysing usage patterns to improve the platform's design and functionality.
• Service communications — sending important notices about your account, transactions, or policy changes.
• Platform security — detecting and preventing fraudulent activity, account misuse, or unauthorised access attempts.

The usj9 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform traffic. Cookies are small text files stored on your device when you use our platform.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login, betting sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies — helping us understand how users interact with the platform, which pages are visited most, and where users run into issues.
• Preference cookies — saving your preferences such as language and display layout to make future sessions more comfortable.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the overall functionality of the platform.

Usj9 implements robust technical security measures to protect your personal data from unauthorised access, modification, or disclosure.

SSL Encryption: All data transmitted between your device and usj9's servers is protected by SSL encryption. This includes login credentials, transaction data, and personal information.

Internal access controls: Only authorised staff have access to user data, and that access is limited to what their role requires.

Third-party sharing: usj9 does not sell or rent your personal data to third parties. Information is only shared in the following limited circumstances:

• Payment service providers that process your MYR transactions — only data necessary for transaction processing is shared.
• Relevant authorities when required by law or court order.
• Technical partners supporting platform operations, bound by strict confidentiality agreements.

Your data is retained for as long as your account remains active, or as long as required for legal and operational purposes. Following account closure, data will be deleted or anonymised within a reasonable timeframe.

As a usj9 platform user, you have certain rights regarding your personal data. We fully respect and support the exercise of these rights.

Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.

Right to Rectification: If you find any inaccurate or outdated information in your account, you can update it through your account settings or by contacting the usj9 support team.

Right to Erasure: You may request the deletion of your personal data upon account closure, subject to legal obligations that may require us to retain certain records for a specified period.

Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications, by notifying us via email.

Usj9 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any material changes via an in-platform notice or email.

The last effective date will be updated at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your data.

If you have any questions, concerns, or requests regarding your privacy and personal data on the usj9 platform, please reach out to our support team:

• Email: [email protected]
• Help page: Visit the FAQ us for quick answers to frequently asked privacy questions.
• You can also access your account settings after log in to manage your privacy preferences directly.